Join us for our No. 01 Candle-Making or Parfum Making Workshops.
Attend our DIY Candle+Parfum Class! Every Wednesday and Saturday!
Store Policy
Customer Care
Our refund policy covers refunds towards our workshops not attended. We get that things come up and want to be as flexible with our customers.
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For cancellations made at least 48 hours (two days) after your initial booking | after any payments, simply use the prompts within your workshop confirmation email (including giving us a call or emailing directly) to either reschedule your workshop / event.
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For any cancellations / reimbursements made at least 48 hours (two days) after your initial booking | after any payments:
You can either reschedule your workshop from within your confirmation email or contact us for a Gift card/class credit issued in the amount of class /workshop amounts.
Private events are non-refundable due to the preparation for which goes into the details for each event!
Alcohol, decor as well as food and the like are also welcomed to the liking for guests attending by the person or all individuals attending!
Private label orders are final sale, w / rectifying any unit if needed.
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Please note****, workshop tickets purchased for attendance on a date that has passed are not eligible for a refund (you would simply be issued a gift card.
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For example, you purchased workshop tickets to attend one of our workshops on 1.10.2000 and you missed the workshop. You then reach out to us approximately 6 months or a year later for a refund. We would only have the ability to issue a gift card, to reschedule.
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Our merchandise is eligible for exchange only. Gift-cards are non-transferable and must be used for either taking a workshop or towards merchandise. If you somehow loose your confirmation number/gift-card and we are not able to find your proof of purchase on our end no refund or credit will be issued.
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We thank you in advance for your understanding, as we are a brick-and-mortar business.
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With Gratitude,
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Lot 23 Chandler Co.
Privacy & Safety
Please note that we do not directly sell or give away any of our customer's information. That we are using an e-commerce site to book our workshops we do not have absolute control over any third-party corporations maneuvering in a way to purchase customer information without consent.
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As we proceed with business and notice that this is happening, please note that immediate action will follow to stop such unauthorized privacy invasion.​
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Workshop Policies
Workshop Policies
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1. Please register in advance to guarantee open and available seats.
2. If you are ages 8 and up (Interested in a youth chandler class? email us (not an adult? / Must have parent reach out on your behalf).
3. You will pick up candles with-in a week or ship for a flat rate.
4. Workshop time frame - 1.5 hours - 2.5 hours.
5. Capacity - 1 - 30 Guests. Parties larger than 10 (please do reach out to us, so we can best accommodate your arrival).
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Cancellation Policy – Full refund up to 48 hours after you have scheduled (i.e. you book with us on 1.2.24 - you'd have the clear to cancel by 1.3.24 and not at a later date). If you need to cancel within 48 hours of your scheduled workshop, you can reschedule your workshop via the confirmation email, or contact us via email to do so.
Please read through our policies before registering for a class:
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1) Age limitations
Unless otherwise indicated, workshops at Lot 23 Chandler Co are designed for youth/adults ages 8 and older. Because our candle workshops are BYOB, and involves high temperatures, ages 8 to 17 would need to be accompanied by a parent.
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2) Punctuality
We get it, things happen and you run late from time to time. Although we won’t give you a tardy slip for being late to class, please be aware that classes start promptly at the designated time.
If you are going to be late*, please call the shop ahead of time and let us know, otherwise, we may begin the class without you and we don’t want to do that!
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*If you or any members of your group are going to be over 10-15 minutes late, we ask that you reschedule for a later date. Together with being fair to the customers who did arrive on time.
You can easily reschedule your class via your confirmation email prior to the class start time. Or sending us an email.
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Classes typically run for 1.5 hours - 2.5 hours.
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Private Classes:
If you are interested in a private group class with custom times or additional content, please contact us at lot23chandlerco@gmail.com, so we can plan your private event.
Candle Pick-Up:
The candles you make in class will cure overnight and are ready to be picked up the day following your workshop (we are closed Monday's and Tuesday's for admin and rest). We, Lot23 Chandler Co will hold your candles for a week following your candle class. Please make arrangements to pick up before the end of the week!
Intellectual Property
Intellectual Property Disclosure for Lot 23 Chandler Co.
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At Lot 23 Chandler Co., we pride ourselves on creating unique and proprietary methods for delivering our classes, as well as utilizing high-quality raw materials in our offerings. The intellectual property associated with our business, including the manner in which we teach, the materials we use, and any other creative works or proprietary processes developed, is a critical part of our brand and business operations.
Class Methodology and Teaching Approach
Our approach to education, including the structure of our classes, curriculum design, and teaching methods, is protected under intellectual property law. This includes any instructional materials, teaching aids, digital content, and proprietary techniques developed by our team. These methods are exclusive to Lot 23 Chandler Co. and are not to be copied, reproduced, or distributed without express written consent from the company. Any unauthorized use or replication of our teaching methods is considered an infringement of our intellectual property rights.
Raw Materials and Product Design
Lot 23 Chandler Co. utilizes a unique selection of raw materials in the creation of our products and services. These materials, including but not limited to specialized equipment, ingredients, or components, are an integral part of our process and are carefully curated to ensure the highest quality results for our clients. Any designs, formulations, or processes that involve these raw materials are considered proprietary to Lot 23 Chandler Co. and are protected by intellectual property laws.
Trademarks, Logos, and Branding
All trademarks, logos, and service marks associated with Lot 23 Chandler Co. are the exclusive property of the company. These intellectual property elements are protected under trademark law, and their use is prohibited without prior authorization. The unauthorized use, reproduction, or modification of these marks is strictly prohibited and will be actively enforced.
Copyrighted Materials
All original content created by Lot 23 Chandler Co., including but not limited to written content, visual designs, videos, and class materials, are protected by copyright. This content may not be copied, distributed, reproduced, or modified without express permission from Lot 23 Chandler Co. or the relevant copyright holder.
Enforcement of Intellectual Property Rights
Lot 23 Chandler Co. is committed to protecting our intellectual property to the fullest extent of the law. We will vigorously enforce our rights, including taking legal action, if necessary, to prevent unauthorized use of our intellectual property. This may include pursuing civil and criminal remedies for violations.
By engaging with Lot 23 Chandler Co., either through our services, products, or website, you agree to respect and abide by the intellectual property rights set forth above. Unauthorized use or infringement will be met with strict legal action as appropriate.
Conclusion
Lot 23 Chandler Co. holds exclusive rights to its intellectual property, including but not limited to our teaching methodologies, raw materials, branding, and all associated content. Any unauthorized use or replication of these materials without prior written consent is prohibited and may result in legal consequences.
For any inquiries or requests related to our intellectual property, please contact us directly at lot23chandlerco@gmail.com. January 2021.
Payment Methods
Credit Card:
Visa, Master Card, Discover, American Express
Third Party:
Affirm
After Pay
Apple Pay
Google Pay
Klarna